You are currently viewing Consumables & non-Consumables In ServiceNow?

Consumables & non-Consumables In ServiceNow?

The ServiceNow asset management application is designed to accommodate all types of assets. In these categories, Consumables & non-Consumables In ServiceNow are the major ones, and we are discussing the difference between these two types along with examples and features.

What are consumable assets in ServiceNow?

In ServiceNow, consumable assets refer to items that are used or consumed within an organization’s operations, such as office supplies, equipment components, and other resources that are not intended for long-term use or tracking. These assets are typically low-cost and are used up over time, requiring replenishment or replacement.

Consumable assets are often managed through the ServiceNow Asset Management module, which allows organizations to track and manage the inventory of these items. This module helps organizations maintain adequate stock levels of consumable assets, streamline reordering processes, and ensure that employees have access to the resources they need for their daily work.

Example of Consumable Assets

Example: Office Supplies

In an office setting, consumable assets could refer to items that are regularly used up and need to be replenished. Let’s consider office supplies:

  1. Printer Paper: Printer paper is regularly used for printing documents and memos. As employees use up the paper, it needs to be restocked to ensure uninterrupted printing.
  2. Ink Cartridges: Ink cartridges for printers are consumed as ink levels decrease with each printed page. Replacing empty or low ink cartridges is essential to maintaining printing capabilities.
  3. Pens and Pencils: Employees use pens and pencils for writing, note-taking, and other tasks. These items can be quickly used up and need to be replaced.
  4. Staples: Staples are consumed as documents are stapled together. Keeping a stock of staples ensures that employees can continue organizing their papers.
  5. Notepads: Notepads are used for jotting down quick notes and reminders. As pages are used, the notepad becomes empty and needs to be replaced.
  6. Whiteboard Markers: Whiteboard markers are used during presentations and meetings. Over time, the ink in these markers is used up, and they need to be replaced.
  7. Cleaning Supplies: Cleaning supplies like tissues, paper towels, and disinfecting wipes are consumable assets used for maintaining a clean and hygienic workspace.

These items have a relatively short lifespan and are consumed as part of daily office activities. Managing these consumable assets involves monitoring their quantities, reordering them when necessary, and ensuring that employees have access to the supplies they need to carry out their tasks efficiently.

Features of Consumable Assets

  1. Inventory Tracking: The system keeps track of the quantities of consumable assets available in stock.
  2. Reordering and Notifications: ServiceNow can be configured to generate notifications or automated orders when stock levels of certain consumable assets fall below a defined threshold.
  3. Catalog Management: Employees can request consumable assets through a self-service catalog, simplifying the process of obtaining necessary supplies.
  4. Approval Workflows: Depending on an organization’s policies, consumable asset requests may go through an approval process before they are fulfilled.
  5. Reporting and Analytics: ServiceNow provides reporting capabilities that allow organizations to analyze consumption patterns, reordering frequency, and other relevant metrics.
  6. Integration: ServiceNow can integrate with procurement and inventory systems to ensure accurate tracking and updates.

It’s important to note that the term “consumable assets” might be used slightly differently in different organizations or contexts. In some cases, it might refer more broadly to any type of asset that is used up or consumed during operations, including items with longer lifespans. Therefore, the specific implementation and features of consumable asset management in ServiceNow can vary based on an organization’s needs and configurations.

What are non-consumable assets in ServiceNow?

In ServiceNow, non-consumable assets are items that an organization owns and uses for its operations over an extended period of time. Unlike consumable assets that are used up or depleted relatively quickly, non-consumable assets are durable and are expected to have a longer lifespan. These assets are often more valuable and require careful tracking, maintenance, and management.

Example of non-consumable assets

Example: Computers

Computers are a common example of non-consumable assets. In a business or organizational context, computers are considered valuable assets that are used over an extended period of time for various tasks. Here’s how they fit into the category of non-consumable assets:

  1. Lifespan: Computers have a relatively long lifespan compared to consumable assets. They can be used for several years before needing replacement.
  2. Value: Computers are typically more valuable compared to consumable items like office supplies. They represent a larger investment for the organization.
  3. Maintenance: Computers require regular maintenance and updates to ensure they function properly. This includes software updates, security patches, and hardware maintenance.
  4. Tracking: Organizations track computers to manage their location, status, configurations, and warranties. This helps ensure proper utilization and timely maintenance.
  5. Lifecycle: The lifecycle of a computer involves stages such as acquisition, deployment, regular use, potential upgrades, and eventual retirement or disposal.
  6. Usage: Computers are essential tools for various tasks, such as data processing, communication, and software development. Their impact on daily operations is significant.
  7. Replacement: While computers have a longer lifespan, they will eventually become outdated or less efficient. Organizations plan for regular technology refresh cycles to replace older computers with newer models.
  8. Asset Management: Organizations use asset management systems to keep track of their computer inventory, monitor its condition, and make informed decisions about maintenance and replacement.

Overall, non-consumable assets like computers are critical for an organization’s operations and require careful management to ensure they continue to provide value and support business activities over their extended lifecycle.

Features of non-consumable assets

  1. Computers and IT Equipment: This includes laptops, desktops, servers, networking equipment, and other technology devices that are essential for an organization’s IT infrastructure.
  2. Furniture: Office furniture such as desks, chairs, filing cabinets, and conference tables fall into this category.
  3. Machinery and Equipment: Manufacturing equipment, machinery used in production processes, and specialized tools are non-consumable assets.
  4. Vehicles: If an organization owns vehicles for its operations, such as delivery trucks or company cars, these would be considered non-consumable assets.
  5. Real Estate: Properties owned or leased by the organization, such as office buildings, warehouses, and land, are non-consumable assets.
  6. Office Equipment: Non-consumable assets also include items like printers, copiers, projectors, and other office equipment that are used for an extended period.
  7. Medical Equipment: Hospitals and healthcare facilities might manage non-consumable assets such as medical devices and equipment.
  8. Laboratory Instruments: Research institutions might use ServiceNow to manage non-consumable assets like scientific instruments.

Managing non-consumable assets in ServiceNow involves tracking their lifecycle, from acquisition or procurement to disposal. The ServiceNow Asset Management module can assist organizations in tracking maintenance schedules, warranty information, location changes, and other aspects of non-consumable asset management. This helps organizations optimize asset utilization, ensure compliance with maintenance requirements, and make informed decisions about asset investments.

What is the difference between consumables and non-consumable assets?

Here’s a tabular comparison between consumable and non-consumable assets:

AspectConsumable AssetsNon-Consumable Assets
DefinitionItems used up or depleted over time.Items with longer lifespan, used over extended periods.
ExamplesOffice supplies, printer ink, cleaning supplies.Computers, furniture, machinery, vehicles.
LifespanShort lifespan, used relatively quickly.Longer lifespan, used over extended periods.
ValueLower individual value.Higher individual value.
TrackingRegular replenishment required.Lifecycle management, maintenance tracking.
Management FocusReordering, stock management.Maintenance schedules, utilization optimization.
Tracking SystemMonitored for quantity on hand.Monitored for condition, location, and usage.
Replacement CycleFrequent replacements.Replacement occurs less often.
MaintenanceMinimal maintenance is required.Regular maintenance schedules and tracking.
Impact on OperationsDirectly impacts day-to-day tasks.Supports long-term business operations.
Examples of SystemsOffice supplies inventory system.IT asset management system.

Remember, the division between consumable and non-consumable assets may not always be rigid and can vary based on the context and specific organizational needs.

ServiceNow Consumables & non-Consumables In ServiceNow?

Very well written article on Consumables & non-Consumables In ServiceNow? Consumables & non-Consumables In ServiceNow?

Leave a Reply