You are currently viewing 25 Miraculous ServiceNow Email Properties

25 Miraculous ServiceNow Email Properties

There are many useful ServiceNow Email properties that everyone should know. In this article, we discuss what all I possible with email properties, no code just updating the properties.

Turn off/on the email service of your instance

Email sending enabled : glide.email.smtp.active
Email receiving enabled : glide.email.read.active 

Add Test email address for testing in sub-productions

glide.email.test.user

Append timezone to email dates & time

glide.email.append.timezone

Hide/Show Watermark in sent emails

glide.email.watermark.visible

Resend email in case of SMTP server errors

glide.smtp.defer_retry_ids

Stop re-sending emails for certain SMTP errors

glide.smtp.fail_message_ids

Specify roles who can see emails in Activity Formatter

glide.ui.activity.email_roles

Specify the number of journal fields in the email

glide.email.journal.lines

You can identify emails as a reply by subject prefixes

glide.email.reply_subject_prefix

Identify email as a forward by these subject prefixes

glide.email.forward_subject
_prefix

Automatically create users for incoming emails from trusted domains

glide.pop3readerjob.create_caller

Add the default password for users created from emails sent from trusted domains

glide.user.default_password

You can specify the trusted domain list for creating users from incoming email

glide.user.trusted_domain

Set the image size of the inbound email

glide.email.inbound.image_sys_attachment.filter.minimum_bytes

Default email digest interval

glide.email.digest.default_interval

Maximum Number of Email digest intervals count

glide.email.digest.max_intervals

Maximum number of emails processed concurrently

com.glide.email.max_read

Enables a system scan of each file that a user attaches to an email draft in the email client

glide.email.email_client.check_attachment_availability

Specifies how the system stores calendar data, such as an invitation or an invitation response

glide.email.inbound.calendar_behavior

Prevents users from downloading and using virus-infected attached files

glide.email.inbound.check_attachment_availability

Sets the maximum number of attachments allowed per inbound email

glide.email.inbound.max_attachment_count

Sets the maximum body size in characters allowed per inbound email

glide.email.inbound.max_body_chars

Specifies the delimiter used between first and last names

glide.email.name_split

Prevents users from sending emails that contain virus-infected files

glide.email.outbound.check_attachment_availability

Specifies the maximum number of recipients

glide.email.smtp.max_recipients

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