What Is The Difference Between Create Catalog Task And Create Task?

Both of these are activities of servicenow workflows. Both are used to generate records in the respective table.

Create catalog Task

  • In case of Catalog Task, it is bounded to generate task record in the sc_task table only. The task is related to a Requested Item (sc_req_item) and Requested Item is related to Request (sc_request).
  • You have the option to select catalog variables in the variables section of catalog task.
Catalog Task Record

Create Task

Create Task Activity
  • In case of Create Task activity, we have the option to create records in any table whose parent is task table.
  • No option to select variable of the catalog form below in the variables section.


Leave a Reply